Service ManualSTORM SERIES®WHEELCHAIRS(RWD/MWD/FWD)Arrow®Torque SPRanger XDEALER: KEEP THIS MANUAL. THE PROCEDURESIN THIS MANUAL MUST BE PERFORMED B
10MWD MODELSSuspension Arm(located on inside ofdrive wheel)NOTE: CAUTION LABEL alsofound on side frame near the frontof the chair.GENERAL GUIDELINESP
100“Lego” BlockConnectorOf TheBatteryWiringHarnessBase FrameTie Wrap ARIGHTMotorCableBattery ChargerCableTie Wrap BBatteryBox Sub-FrameFIGURE 12 - REM
101PROCEDURE 17FWD WHEELCHAIRSADJUSTING WEIGHTDISTRIBUTION (FIGURE 13)NOTE: Depending on the seat depth ordered, the positionof the seat support brack
102PROCEDURE 17FWDWHEELCHAIRSFIGURE 14 - INSTALLING 90o FOOTBOARDFlat ScrewsWashersLocknuts90o FootrestSupportMountingScrews(STEP 7)Washer90oFootboard
103FWDWHEELCHAIRSFWD WHEELCHAIRS PROCEDURE 17FOOTREST ANGLE ADJUSTMENTSWARNINGDO NOT remove detent pin from footrestassembly. Otherwise, injury may r
104FIGURE 16 - FOOTREST ANGLE ADJUSTMENTSMountingScrewLocknutCamsCamUpperMountingBracketDETAIL “A”DETAIL “B”DETAIL “C” - SIDE VIEW OF FOOTRESTDETAIL
105NOTESNOTESNOTES
106NOTESNOTESNOTES
107LIMTIED WARRANTYLIMITEDWARRANTYLIMITED WARRANTYPLEASE NOTE: THE WARRANTY BELOW HAS BEEN DRAFTED TO COMPLY WITH FEDERAL LAWAPPLICABLE TO PRODUCTS MA
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11(+)(-)FIGURE 1 - FIELD LOAD TESTBattery ChargerConnectorDigital VoltmeterFIELD LOAD TEST (FIGURE 1)NOTE: The following test can also be performed th
12TROUBLESHOOTINGPROCEDURE 2TROUBLESHOOTINGWARNINGWhen reading a hydrometer, DO NOT al-low any liquid to come in contact withyour eyes or skin. It is
13ELECTRO-MECHANICAL PARKINGBRAKE TESTING (FIGURE 5)NOTE: This procedure should only be performed onwheelchairs with conventional motor/gearbox assemb
14PROCEDURE 3 HARDWARE TORQUE SPECIFICATIONSTORQUESPECIFICATIONS HARDWARE TORQUE SPECIFICATIONS*Torque to60 in/lbs**Torqueto156 in/lbsTorque to156 in/
15TORQUESPECIFICATIONSPROCEDURE 3HARDWARE TORQUE SPECIFICATIONSTorque to75-in/lbsHARDWARE TORQUE SPECIFICATIONS *CAPTAINS VAN SEATLoctite and Torque t
16Torque to160 in/lbsLoctite and torque to160 in/lbsTorque to1020 in/lbs8 - inch Wheels -Torque to 120 in/lbs9 - inch Wheels -Torque to 160 in/lbsTorq
17MID-WHEEL DRIVE BASE FRAME HARDWARETORQUE SPECIFICATIONSTorque to160 in/lbsTorque to1020 in/lbsLoctite andTorque to75 in/lbsTorque to160 in/lbsTorqu
18FRONT-WHEEL DRIVE BASE FRAME HARDWARETORQUE SPECIFICATIONSTORQUESPECIFICATIONSTorque to1020 in/lbsTorque to156 in/lbsTorque to156 in/lbsTorque to156
19ARMSARMS PROCEDURE 4REPLACING ARMREST PADS -CAPTAINS VAN SEATS (FIGURE 1)1. Remove the mounting screws that secures the frontof the armrest pad to t
2WARNINGWARNINGSAVE THESE INSTRUCTIONSWARNINGTHE PROCEDURES IN THIS MANUAL SHOULD ONLY BE PERFORMED BYQUALIFIED TECHNICIAN.DO NOT SERVICE OR OPERATE
20UPHOLSTERY/POSITIONING STRAPPROCEDURE 5UPHOLSTERYPOSITIONINGSTRAPThis Procedure Includes the Following:Replacing Seat Positioning Strap - Captains V
21FIGURE 2 - REPLACING BACK UPHOLSTERYLocknut(STEP 2)MountingScrew(STEP 2)Locknut(STEP 2)Mounting ScrewTorque to 60 in/lbs(STEP 2)Spreader Bar(STEPS 2
22PROCEDURE 6 SEAT FRAMESEATFRAMEThis Procedure includes the following:Preparation for Removing/Installing Seat Frame(Standard Frame, Adjustable Frame
233. Cut tie wraps and disconnect joystick from controller.4. Turn the lever on the adjustment lock to release theadjustment lock from the joystick mo
243. Refer back to the starting procedure to complete thedesired change.Installing1. Position NEW standard seat frame subassembly onseat mount plates.
251. Find current seat depth in left hand column in the chart.2. Follow that row to right under seat frame components.3. Verify and note the component
26FIGURE 4 - ADJUSTING SEAT DEPTH - CHANGINGSEAT DEPTH BETWEEN 12 AND 15-INCHESCJ BackBracketSeatFrameThreadedInsertWashersBack CaneCovedWashersMounti
27ALLOWABLE SEAT WIDTH AND DEPTHCOMBINATIONS FOR ADJUSTABLE SEAT FRAMENOTE: The seat widths and seat depths enclosed in theoutlined box will require t
28FIGURE 6 - INSTALLING/REMOVING ADJUSTABLE SEAT FRAME SUBASSEMBLY AND/OR COMPONENTREPLACEMENTMounting Screws(Torque to 156-inch pounds)Side FrameSide
293. Perform one (1) of the following:A. If center frame needs replaced, repeat STEP 2 foropposite side frame and proceed to STEP 4.B. If opposite sid
3TABLE OF CONTENTSTABLEOFCONTENTSNOTE: The information in this owner's manual applies to the STORM ARROW, ** STORM TORQUE, STORMX, JUNIOR MODELS
306. Perform the instructions outlined in PREPARATIONSFOR REMOVING/INSTALLING SEAT FRAME (STAN-DARD FRAME, ADJUSTABLE FRAME, AND CAP-TAINS VAN SEAT)
313. Remove the six (6) mounting screws, locknuts, and spac-ers that secure the seat pan, seat positioning strap, andquick release pin to the seat fra
32B. Reinstall the flip-back armrests from the wheelchair.Refer to INSTALLING/REMOVING FLIP BACK ARM-RESTS in PROCEDURE 4 of the owner’s manual,108122
33This Procedure Includes the Following:Replacing Seat Mounting PlatesReplacing Seat Support BracketsReplacing Seat Support Bracket T-NutsReplacing Ba
34BASE FRAMEPROCEDURE 7BASEFRAMEB. Remove adjustable seat frame subassembly. Re-fer to INSTALLING/REMOVING ADJUSTABLESEAT FRAME ASSEMBLY AND OR COMPO-
358. Secure the battery charger connector to the mountbracket with the EXISTING two (2) mounting screws.Tighten securely.9. Reverse STEP 2A, 2B or 2C.
36FIGURE 6 - REMOVING/INSTALLING SEATSTOP SCREWSBaseFrameFront Seat Stop ScrewRear SeatStop ScrewSeat Support BracketREMOVING/INSTALLING SEATSTOP SCRE
37PROCEDURE 8BACKFRAMEThis Procedure includes the following:Removing/Installing CJ Back BracketsChanging Back HeightBack Angle AdjustmentWARNINGAfter
38NOTE: If needing a reference for proper mounting holesfor the back angle required, or if changing the original backangle, refer to BACK ANGLE ADJUST
39FIGURE 2 - CHANGING BACK HEIGHTLocknut(STEPS 6,11)Mounting ScrewTorque to 60 in/lbs(STEPS 6,11)Spreader Bar(STEPS 6,17)MountingScrew(STEPS 2, 14)Was
4TABLE OF CONTENTSTABLE OF CONTENTS (Continued)PROCEDURE 9 - BATTERIES ...
40BACK ANGLE ADJUSTMENT(FIGURE 3)1. Remove armrests from the wheelchair. Refer to IN-STALLING/REMOVING FLIP BACK ARMRESTS inPROCEDURE 4 of the owner’s
41NOTE: If there is battery acid in the bottom or on the sides ofthe battery box(es) or battery(ies), apply baking soda to theseareas to neutralize th
42PROCEDURE 9 BATTERIESBATTERIESCONNECTING BATTERY CABLES(FIGURE 2)WARNINGNEVER allow any of your tools and/or batterycable(s) to contact BOTH battery
43PROCEDURE 9BATTERIESBATTERIESPNFIGURE 2 - CONNECTING BATTERY CABLE(S) - GROUP 24 BATTERIESBattery Box BottomPOSITIVE(+)BatteryTerminal/PostNEGATIVE(
44BATTERIESGroup 22 Battery Base Frames (FIGURE 3)NOTE: Refer to WARNINGSand CAUTIONS in the frontof this procedure.NOTE: Note polarity of white batte
45PROCEDURE 9 BATTERIESSTEPS 3 AND 4BatteryBox Top(Under Sideshown)NEGATIVE (-)BLACK BatteryCableFrontBatteryRearBatterySTEPS 5 AND 6BatteryBox TopFro
46PROCEDURE 9 BATTERIESFIGURE 6 - WHEN TO CHARGE BATTERIESMKIV- A JOYSTICK MKIV- A+ JOYSTICKBattery DischargeIndicator (BDI) (in LCDReadout)MKIV- X JO
47NOTE: If performing the charging procedures independently,READ and CAREFULLY follow the individual instructionsfor each charger (supplied or purchas
48PROCEDURE 9 BATTERIESBATTERIESIt is advantageous to recharge frequently rather than onlywhen necessary. In fact, a battery’s life is extended if the
49BATTERIESFIGURE 9 - INSTALLING/REMOVING GROUP22 BATTERY BOXBattery BoxRetention StrapArrowsFIGURE 8 - INSTALLING/REMOVING GROUP24 BATTERY BOXESBatte
5PROCEDURE 16 - RWD WHEELCHAIRS ... 79REMO
50PROCEDURE 10 WIRING HARNESSREMOVING/INSTALLING THEWIRING HARNESS (FIGURE 1)NOTE: This procedure is for the FWD and MWDmodels ONLY. For the removing
51FRONT OFCHAIRREAR OFCHAIRWiring HarnessBracketMountingScrewsBattery BoxSub-FrameBaseFrameLocknutsDETAIL A - GROUP 24 BATTERIESDETAIL B - GROUP 22 BA
52ADJUSTING LIMIT SWITCH(FIGURE 2)NOTE: The following procedure is for high back captainsvan seat model wheelchairs only.WARNINGNEVER operate the whee
53REPLACING BATTERY BOXRETAINER BAR/RETAINER CLIP -GROUP 24 BATTERY BASE FRAMES(FIGURE 1)1. Remove the battery box. Refer to INSTALLING/RE-MOVING GROU
54PROCEDURE 12 WHEELS/MOTORSRetainerClipMountingScrewsBattery BoxSub-frameBase FrameAngled End(Facing Upward)RetainerBarShockAssemblyTop of ShockAssem
55WHEELS/MOTORSThis Procedure includes the following:Replacing Pneumatic Tires/Tubes - Drive Wheels/CastersRemoving/Installing Drive WheelsRemoving/In
56PROCEDURE 12 WHEELS/MOTORSREMOVING/INSTALLING DRIVEWHEEL HUB (FIGURE 1)NOTE: This procedure can only be performed on sec-ond generation storm wheelc
57REMOVING/INSTALLING THEMOTOR (CONVENTIONAL MOTORWITH GEARBOX) (FIGURE 5)RemovingRWD AND MWD MODELS.1. Disconnect the right and/or left motor connect
58PROCEDURE 12 WHEELS/MOTORSWHEELS/MOTORS4. Remove the two (2) mounting screws, spacers, andwashers that secure the MKIV controller to the baseframe.
593. Secure motor to the suspension arm with existingfour (4) mounting screws. Torque to 13 foot/pounds.4. Slide the motor lock lever along brake rele
6SPECIFICATIONSSPECIFICATIONSSPECIFICATIONS* in 1-inch increments** Storm Torque/Torque SP model wheelchairs are available in rear wheel drive ONLY. G
60Mounting ScrewWasherMountingScrewsMounting ScrewsWasherMotorSuspensionArmMotor LockLeverAdjustmentScrewMountingScrewWasher*Alignment Pin*NOTE: Align
61FIGURE 2 - REMOVING/INSTALLING MKIVCONTROLLERMountingPlateMounting ScrewsHexBoltsMKIV ControllerBase FrameNOTE: Controller for gearless/brushless mo
62Arrow Fwd ModelREMOVING.1. Remove the front shroud. Refer to REMOVING/IN-STALLING FRONT SHROUD in PROCEDURE 17 ofthis manual.2. Remove the counterwe
63MountingScrewsMounting Screws(DO NOTOvertighten)ActuatorTieWrapsWireRetainerLimitSwitchSensorSeatFrameMounting Screws (DONOT Over Tighten)WashersLim
64PROCEDURE 14 RECLINERFIGURE 2 - ADJUSTING LIMIT SWITCHRECLINERMounting Screws and Washers(DO NOT Over-Tighten)ActuatorGas CylinderRod Measures3-21/3
65Gas CylinderRodJam NutGasCylinderNO Movement in Operatorof the Recliner CableAssemblyGas CylinderRod ThreadsHandleNo Slackin CableFIGURE 4 - REPLACI
66RECLINERAdjusting Gas Cylinder1. To adjust the LEFT gas cylinder: Squeeze the handleof the RIGHT recliner cable assembly and try to re-cline the bac
67PROCEDURE 14RECLINERHex ScrewsSeat PanSeatFrameFIGURE 6 - CHANGING SEAT DEPTHLocknutsSeatPositioningStrapCHANGING SEAT WIDTHTo change seat width, th
68RECLINERPROCEDURE 14 RECLINERFIGURE 7 - INSTALLING/REPLACING ADJUSTABLE 16TO 19-INCH DEEP RECLINER SEAT FRAME ONTOARROW OR X BASEMountingScrewsBaseF
69PROCEDURE 15MWD WHEELCHAIRSMWDWHEELCHAIRSThis Procedure includes the following:Removing/Installing Group 24 Battery Box Sub-FrameRemoving/Installing
7SPECIFICATIONSSPECIFICATIONSPHYSICAL DIMENSIONS vARROW ** TORQUE **TORQUE SP X JUNIORCasters w/Precision Sealed BearingsSemi-Pneumatic▲▲▲▲▲300 lbs. R
70PROCEDURE 15 MWD WHEELCHAIRSBatteryBox TrayBaseFrameFront LocknutsMountingScrewsFIGURE 2 - REMOVING/INSTALLING GROUP 22BATTERY BOX TRAYREAR OFCHAIRF
71FIGURE 4 - INSTALLING GROUP 24 COMPONENTSMountingScrewsWiring Harnessw/BracketBattery BoxSub-FrameLocknutsREAR OF CHAIRFRONT OFCHAIRSpacerBattery Bo
72PROCEDURE 15 MWD WHEELCHAIRS8. Secure the bottom of the NEW shock, suspension arm,and stabilizer bracket together with the mounting screw,two (2) fl
7310. Apply Loctite 242 and torque the mounting screw thatsecures the spacer between the battery mount bracketand base frame. Torque to 160-inch pound
74PROCEDURE 15 MWD WHEELCHAIRSFIGURE 8 - REPLACING STABILIZER FORK ASSEMBLY/REPLACING STABILIZER WHEELSBase FrameStabilizerForkAssembly*Mounting Screw
75FIGURE 9 - REPLACING STABILIZER CYLINDER SPRINGBase FrameAdjustmentBarrelStabilizerRodJam NutAdjustmentNutSpringRetainerStabilizerSpringREPLACING ST
76WARNINGThe threaded rod must be engaged in theadjustment barrel at least eight (8) full threads.Otherwise, injury or damage may occur.5. Realign the
772. Count the number of exposed threads and repeat thisprocedure for the opposite shock.3. Proceed to STEP 9 in HEIGHT ADJUSTMENT OFSTABILIZERS in t
78NOTE: When installing the tubular end of the NEW sus-pension arm, the beveled washer MUST be placed onthe inside and outside of the base frame, with
79RWD WHEELCHAIRS PROCEDURE 16RWDWHEELCHAIRSThis Procedure includes the following:Removing/Installing Group 24 Battery Box Sub-FrameRemoving/Installin
8GENERAL GUIDELINESPROCEDURE 1GENERALGUIDELINESREPAIR OR SERVICE INFORMATIONSet-up of the Electronic Control Unit is to be performed ONLY by individua
80RWD WHEELCHAIRSPROCEDURE 16RWDWHEELCHAIRSBattery TrayLocknutsBoltsFIGURE 2 - REMOVING/INSTALLING GROUP 22BATTERY BOX TRAY*NOTE: Illustration depicts
81SHOCK REPLACEMENT (FIGURE 5)1. Remove the group 22 battery box or group 24 batteryboxes. Refer to INSTALLING/REMOVING GROUP22 BATTERY BOX or INSTALL
82Battery BoxSub-frameREAR OFCHAIRFRONT OFCHAIRSpacerMounting Screw(LOOSEN)Retainer Clip(Closed End)GROUP 24 BATTERIES GROUP 22 BATTERIESMountingScrew
83SHOCK SPRING REPLACEMENT(FIGURE 6)1. Remove the group 22 battery box or group 24 batteryboxes. Refer to INSTALLING/REMOVING GROUP22 BATTERY BOX or I
84SpacerBattery MountBracketRubber ElementMountingScrewBaseFrameFIGURE 7 - RUBBER ELEMENT REPLACEMENTMounting Screw(LOOSEN)EQUIPMENT OPTIONCONVERTING
85REMOVING/INSTALLINGGEARBOX(FIGURE 10)CAUTIONPerform the following procedure in a des-ignated work area to prevent damage toflooring (carpeting, tile
86WasherBaseFrameFIGURE 11 - ADJUSTING WEIGHT DISTRIBUTIONSeat SupportBracketREPOSITIONING THE MOTOR/GEARBOX (FIGURE 12)NOTE: The motor/gearbox assemb
87RWD WHEELCHAIRS PROCEDURE 16RWDWHEELCHAIRSStandard -Approximately 65%of weight overrear wheels1 - Inch Forward -Approximately 70%of weight overrear
88Suspension Arm Hex Screw(1/2 x 7-inches)FIGURE 15 - REPLACING SUSPENSION ARM FORWHEELCHAIRS WITH MOTOR/GEARBOX ASSEMBLYSuspension ArmPlugButtonBevel
8912. Install the shock onto the new suspension arm. Referto REMOVING/INSTALLING THE SHOCK ASSEM-BLY in this procedure of the manual.13. Install the m
9GENERAL GUIDELINES PROCEDURE 1GENERALGUIDELINESWARNING/CAUTION LABEL LOCATION - RWD MODELSSUSPENSION ARM USED WITH GEARLESS/BRUSHLESSMOTORNOTE: WARNI
90REMOVING/INSTALLING THEANTI-TIP ASSEMBLYRemoving1. Remove the mounting screw, washers, and spacersthat secure the top of the anti-tip bracket to the
91FWD WHEELCHAIRS PROCEDURE 17FWDWHEELCHAIRSThis Procedure includes the following:Removing/Installing Rear ShroudRemoving/Installing Front ShroudRemov
92FWD WHEELCHAIRSPROCEDURE 17FWDWHEELCHAIRS3. Remove the two (2) socket screws that secure theside shroud bracket to the suspension arm.4. Remove the
93FWD WHEELCHAIRS PROCEDURE 17FWDWHEELCHAIRSFIGURE 4 - REMOVING/INSTALLINGCOUNTERWEIGHTBottom Shoulder ScrewBottom Slot in Mounting BracketTop Shoulde
94FWD WHEELCHAIRSPROCEDURE 17FWDWHEELCHAIRSFIGURE 5 - REMOVING/INSTALLING GROUP 24 BATTERY BOX SUB-FRAMEREAR OFCHAIRFRONT OFCHAIRMountingScrew(STEPS 6
95FWD WHEELCHAIRS PROCEDURE 17FWDWHEELCHAIRSSHOCK SPRING REPLACEMENT(FIGURE 7)1. Remove the shock. Refer to REMOVING/INSTALL-ING SHOCKS in this proced
96FWD WHEELCHAIRSPROCEDURE 17FWDWHEELCHAIRSREMOVING/INSTALLINGGEARBOX (FIGURE 9)CAUTIONPerform the following procedure in a des-ignated work area to p
97PROCEDURE 17FWDWHEELCHAIRSInstallingCAUTIONThe longer socket screws MUST be posi-tioned in the mounting holes on the OUT-SIDE of the suspension arm,
98FWD WHEELCHAIRSPROCEDURE 17FWDWHEELCHAIRSTie Wrap ASensorCableSensorBracketLEFT MotorCableSensorCableTie Wrap BBatteryBox Sub-Frame“Lego”BlockConnec
99FWDWHEELCHAIRSREMOVING/INSTALLING WIRINGHARNESS (FIGURE 12)Removing1. Remove the battery boxes. Refer to INSTALLING/RE-MOVING GROUP 24 BATTERY BOXES
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